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HomeMy WebLinkAbout7 Plant - July 2025_Redacted-Account Iimormation r Customer Name: STPUD 5 Service Address:1275 MEADOW CREST DR UNIT PLANT, SOUTH LAKE TAHOE CA US 96150-7401 Account plumber: What do I owe? How much did I use? 'i1511656.56 41 kWh Your Monthly Electricity Use At a Glance �f)1 Liberr When is it due? i 8 2025 Mts 118000 68000 0_ SEPT OCT NOV DEC JAN FE13 MAR APR M" JUN JUL AUG f?Q Explana tion of Reaulations and Policies FdotiI Information please visit www1lbertyEnergyandWatercom. Electric industry Definitions Generation Charge: The non -fuel costs related to the operation and maintenance of Liberty electric generating facilities. Energy Cost Adjustment Clause (ECAC) Charge, The current cost associated with fuel and power purchases. Liberty produces power with its generating plants and purchases power from wholesale suppliers and delivers that power to customers. ECAC Amortization Charge: The under- or over -recovery of prior period fuel and power costs Incurred by the company an behalf of Its customers. Distribution Charge: The costs associated with transporting electricity from your neighborhood to your home or business. Public Purpose Program {PPP); These costs support state -mandated programs for low-income assistance and energy efficiency. California Customers Regular bills for service are rendered on a monthly basis and are due and payable upon presentation, which Is considered to be two (2) days after mailing. Payment should be mailed or made at the Liberty Customer Business office or authorized agent payment station. Current charges become PAST DUE seventeen (17) days after the regular monthly bill is mailed. A termination of Service notice may be Issues It payment has not been received within two (2) working days after the Post Due Date indicated on the billing statement. If you are unable to pay your bill, call Liberty at 800-782-2506 or visit our website, at Ilbertyenergyandwater.com, We can connect you with community agencies that may be able to provide additional assistance to you. If you are a residential customer, you may qualify for programs such as Liberty's CARE program, that can help reduce your bill, or Liberty's energy assistance program which is an energy efficiency program for income -qualified customers. FO' other Informatioll General Correspondence Please remember to include your name, 12-digit account number, service address, mailing address and phone number including the area code, on any correspondence to u& Contact us If you have had a change in mailing address or name, or you may be billed even after a move. Mail to: Liberty 933 Eloise Ave South Lake Tahoe, CA 96160 Dispute Resolution Should you question this bill, please request an explanation from the Utility. A complaint or investigation request initiated within five (5) days of receipt of the contested bill will be reviewed by the Company,during which time consideration will be given to allow amortization of the unpaid balance over a reasonable period of time. It you thereafter believe you have been billed Incorrectly, or disagree with the Company's disposition of your complaint or dispute, the amount of the bill should be deposited with the California Public Utilities Commission, 505 Van Ness Avenue, San Froncisico, California 9410Z or telephone (415) 703-1170 or 1-800-649-7570, to avoid discontinuance of service. Make remittance payable to the California Public Utilities Commission and attach the bill and a statement supporting your belief that the bill Is not correct. The Commission will review the basis of the billed amount and make disbursement in accordance with its findings. The Commission WILL NOT, however, accept deposits when the dispute appears to be over matters that do not directly relate to the accuracy of the bill. Such matters include the quality of a utilities service, general level of rates, pending rate applications and sources of fuel or power. `j important information Customer Service: 800-782-2506 Emergency, 844-245-6868 Welosite: www.LibertyEnergyandWater.com Social Media: Facebook: LibertyUtilitiesLT X; @LibertyUtil—CA Youtube. iplibertyutifitleswestreglon Phone Service for Hearing and Speech Impaired: 7-1-1 Call before you Dig: 8-1-1 What am I paying for? ) Additional messages Total Amount,Due •