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HDR Proposal for STPUD Water Service Line Inventroy_1-31-25
Proposal for Consulting Services for Water Service Line Inventory for South Tahoe Public Utility District January 312025 hdrinc.com 2365 Iron Point Road, Suite 300, Folsom, California 95630 T 916.817.4700 January 31, 2025 South Tahoe Public Utility District Julie Ryan, Engineering Department Manager 1275 Meadow Crest Drive South Lake Tahoe, CA 96150 jryan@stpud.us RE: Request for Proposals (RFP) Consulting Services for Water Service Line Inventory Dear Ms. Ryan, The Lead and Copper Rule Revisions (LCRR) are among the most significant change to the Safe Drinking Water Act in the past 20 years, as it seeks to eliminate the threat of lead consumption from our drinking water. The Improvement’s bold requirements and compliance deadline have challenged even the most sophisticated water utilities in the nation. South Tahoe Public Utility District’s (STPUD or the District) efforts to collect information and document existing infrastructure will benefit the program going forward; however, you need a qualified partner that can leverage these efforts and efficiently determine your next steps. HDR Engineering, Inc. (HDR) is that partner. HDR is ready to help improve STPUD’s current system data and provide a plan to meet the required analysis and evaluation of your connections. By selecting the HDR Team, the District will benefit from the following: •A highly collaborative, local team with proven leadership and technical excellence in LCRR Inventories: Our proposed project manager, Alex Johnson, has more than 30 years of experience in managing, planning, and designing projects in the water industry. Through his work supporting your Esri ArcGIS systems, Alex is familiar with your staff, policies, and standards. He will be supported by our principal-in-charge, Karen Pappas, and our Technical Advisor Pierre Kwan, both who have extensive LCRR experience and bring a strong real-world understanding of challenges and opportunities associated with emerging issues and new regulations. Our efforts will benefit from our significant recent engagements and allow us to integrate with your team without a significant learning curve, which will save you time and money. •A team with proven experience performing LCRR inventories and managing field surveys, that will satisfy regulatory requirements: Our team brings an unsurpassed portfolio of project experience including LCRR projects for the City of Roseville, San Jose Water Company, County of Maui, and Long Beach Water Department. Importantly, our team members have worked together on these projects, so we will bring synergies and collaborative working relationships to your project on Day 1. •We wrote the EPA Manual for LCRR Communications: Lastly, HDR authored EPA’s LCRR communications guidance manual and will leverage that expertise to help you stay in front of potential distractions with clear and concise information that you can share with your customers to help them understand your plans to keep them safe. Our efforts will help complement your goals to remain transparent and open to hold the public’s trust. We have a comprehensive understanding of the requirements of the LCRR and are well positioned to serve you. Our team members are committed and prepared to perform this work and are excited at this opportunity to continue working with your team. ii Insert Theme Statement HDR requests to following changes to the South Tahoe Public Utility District Standard Contract. Suggested additions are shown in blue bold and deletions are shown in red strikethrough text. We have successfully negotiated these changes in contract terms in the past and hope we can come to an agreement on these terms for this project as well. ARTICLE I. - CONSULTING SERVICES A. Upon execution of this agreement and subsequent Task Orders by both parties, and upon receipt of written authorization from DISTRICT, CONSULTANT at CONSULTANT’s sole cost and expense (to be reimbursed as outlined in ARTICLE IV) and to the satisfaction of DISTRICT in accordance with the requirements of this Agreement, shall perform the services (Services) set forth in each Task Order and represented by a separate proposal for each Task Order. ARTICLE III. - RESPONSIBILITIES OF CONSULTANT F. Insurance: 2. CONSULTANT shall carry or require that there be carried Commercial Liability Insurance including Automobile Coverage, in an amount not less than $5,000,000 for each person, in an amount of not less than $5,000,000 on account of one accident, and Property Damage Insurance in an amount not less than $5,000,000 single limit Bodily Injury and Property Damage Insurance per occurrence. of $1,000,000 per occurrence and in the aggregate. 3. CONSULTANT shall carry Errors and Omissions Insurance in an amount not less than $5,000,000 $1,000,000 per claim and in the aggregate with a deductible of not more than $500,000 for the life of the Agreement which shall include one year beyond completion of Services. 4. ...Commercial Liability policies, including and Automobile Coverage and Property Damage Insurance policies, shall name DISTRICT, its officers, officials, volunteers, and employees as Additional Insured and as such persons, shall be Primary coverage. 8. The District reserves the right to modify insurance requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances, provided that any modification to these insurance requirements will require approval from CONSULTANT. L. ... All work done and materials furnished shall be subject to final review and approval by DISTRICT, such approval will not be unreasonably withheld or delayed. ARTICLE V. - MISCELLANEOUS PROVISIONS K. Time of the Essence. ... Any breach of any time deadline or schedule by CONSULTANT is agreed by the parties to be a material breach of this Agreement, providing DISTRICT with termination rights under this Agreement, in addition to its rights to recover damages, regular, consequential or otherwise. ARTICLE VI. - CANCELLATION OF AGREEMENT OR SUSPENSION OF WORK B. This Master Agreement and/or subsequent Task Orders may be terminated in whole or in part in writing by DISTRICT for cause, effective immediately upon written notice of such termination to CONSULTANT, based upon the occurrence of any of the following events , but only after DISTRICT provides CONSULTANT written notice of the event and a period of ten (10) days to cure. If you have any questions or need additional information, please contact Alex Johnson at 925.694.2863 or Alexander.Johnson@hdrinc.com. Sincerely, HDR Engineering, Inc. Holly L.L. Kennedy, PE (CA 74682) Alex Johnson, PE (CA C52409) Senior Vice President Project Manager 25-10422650: AJ/JAH South Tahoe Public Utility District | Consulting Services for Water Service Line Inventory Transmittal Letter Page ii hdrinc.com Version # 1 Insert Theme Statement South Tahoe Public Utility District | Section 1 | Firm Experience 1 Firm Experience Firm Overview HDR was founded in 1917 in Nebraska and our top- rated engineering practice in Northern California in 1993 with the acquisition of Culp/Wesner/Culp. Since then, our Sacramento Area and Bay Area-based team has helped municipal utilities throughout the West address their most challenging planning, regulatory compliance, water quality/treatment, and public communication issues. With regards to LCR activities, our team helped shape the LCRR (through work on the AWWA Technical Advisory Workgroup) and has developed a variety of guidance documents and templates through AWWA and the Water Research Foundation to help utilities to continuing their paramount duty of providing clean, safe drinking water to customers. HDR’s hand-picked team of local and national experts will bring their combined knowledge to help you successfully achieve LCRR compliance. Our team has followed the rule revisions closely and already has a comprehensive understanding of the LCR regulations, asset management strategies, water quality, and corrosion control. For example, several of Pierre Kwan’s works from his more than 25 years of corrosion control studies are directly referenced in the federal rules. We have helped prepare utilities for compliance across the U.S. Table 1-1 below provides a selected summary of HDR’s LCRR and LSL inventory experience. Three specific project write-ups are included on the following pages and include technical, project team, and reference information. The LCRR is a complex rule that requires a wide range of technical skills to achieve compliance, with an emphasis on data management strategies and tools. Our team will deliver a defensible and prioritized plan and streamlined implementation focused on affordability, sustainability, and resiliency to achieve compliance. 1917 500 MULTIDISCIPLINARY STAFF IN NORTHERN CALIFORNIA 13,000+ EMPLOYEE OWNERS ESTABLISHED LOCATIONS WORLDWIDE 200 MORE THAN CLIENT | PROJECT| LOCATION LC R R P l a n n i n g & P r o g r a m Ma n a g e m e n t LS L I n v e n t o r y LS L R e p l a c e m e n t Pl a n D e v e l o p m e n t Co r r o s i o n C o n t r o l Tr e a t m e n t Ev a l u a t i o n s Sa m p l i n g P l a n & / or I m p l e m e n t a t i o n Eq u i t y a n d J u s t i c e Co n s i d e r a t i o n s Pu b l i c O u t r e a c h & S t a k e h o l d e r As s i s t a n c e City of Tucson, Implementation of LCRR, Tucson, AZ Long Beach Utilities Department, Port of Long Beach Water System Study, Long Beach, CA San Jose Water Company, San Jose LCRR Inventory, San Jose, CA Tacoma Water, LCRR Compliance Program, Tacoma, WA National Park Service, Trans-Canyon Water Line Replacement: Corrosion Control Study, Grand Canyon, AZ San Jose Water Company, Cupertino LCRR Inventory, Cupertino, CA Mobile Area Water and Sewer System, LCRR Gap Analysis and Corrosion Control Study, Mobile, AL City of St. Petersburg, LCRR Compliance, St. Petersburg, FL City of Roseville, LCRR Compliance Support, Roseville, CA Memphis Gas, Light, and Water, LCRR Compliance, Memphis, TN Wyoming Dept. of Environmental Quality, Statewide LCRR Support, WY County of Maui, LCRR Compliance, Maui, HI Table 1-1. LCRR and LSL Inventory Experience at a Glance hdrinc.com Version # 2 Insert Theme Statement South Tahoe Public Utility District | Section 1 | Firm Experience San Jose and Cupertino LCRR Inventories, San Jose Water (SJW) San Jose Water Company is an investor-owned private company that operates two different regulated public water systems in the South Bay Area. The first system has 223,000 service lines in the Cities of San Jose, Campbell, Los Gatos, Monte Sereno, Santa Clara, and Saratoga. The second system serves the western portion of the City of Cupertino. HDR supported SJW by preparing and submitting service line inventory methodology reports to Division of Drinking Water (DDW) to gain approval for statistical modeling, one for each system. In parallel, HDR conducted desktop reviews of utility and developer records for service line installation dates, sizes, and materials. After the extensive reviews identified as much service line materials as possible, HDR ran a randomized statistical model to identify field investigation sites for both the San Jose and Cupertino systems. The sites were investigated, and the information was fed back to the statistical model to populate the service line inventories. HDR completed both inventories on schedule for San Jose Water to review and provide comments. After final updates, HDR provided the San Jose and Cupertino inventories for which San Jose Water submitted to DDW on time. Staff: Karen Pappas – Project manager; Pierre Kwan – Technical lead; Lock Kwan – Field investigation lead; Alex Palmatier – Inventory guidance; Matt Wilson – GIS and statistical modeling lead; Amanda Minke – GIS and statistical modeling support Reference: Suzanne DeLorenzo, PhD, Director of Water Quality San Jose Water, 1221A South Bascom Ave., San Jose, CA 95128 Email: suzanne.delorenzo@sjwater.com | Tel: 408.761.7142 LCRR Compliance Assistance, County of Maui HDR is assisting the County of Maui with services related to the LCRR. The County operates 12 water systems totaling 36,400 service lines. Phase 1 services included a chartering workshop, gap analysis, public outreach, and development of the LSL inventory. HDR completed a chartering workshop to establish project data needs, communications, and provide a review of recent LCRR developments. A gap analysis was conducted to summarize current County LCR practices, review of current corrosion control treatment, historical lead occurrence, sampling and monitoring, current public outreach and notification efforts, and to identify data gaps prudent to address to achieve LCRR compliance. Communication plans were also created to help the County establish protocols and approaches for communicating impacts of the LCRR to their community. Phase 2 services included development of GIS-based LSL inventories, one for each water system, for the County that utilize existing data and institutional knowledge related to LSLs in the system with the potential to apply predictive or statistical modeling to prioritize and limit field investigations. Services also included field investigations to determine service line materials, submissions of 12 inventories, coordination with the State Primacy Agency, creation and distribution of public notification materials, creation of publicly available inventory website and map, revised sampling protocols, and LSL replacement planning. Phase 3 services are in development and will include efforts to help the County comply with the LCRI, including updating the 12 inventories for 2026, revising drinking water quality report language, revising sampling procedures and sampling sites, and transitioning GIS-based data to the County for long-term maintenance. Staff: Tyler Smith – Deputy PM for Phase 1, PM for Phase 2 and 3; Pierre Kwan – QC; Matt Wilson – GIS Lead Reference: Christopher Kim, Civil Engineer – Engineering Division, Department of Water Supply County of Maui, 200 South High Street, 5th Floor, Wailuku, Hawaii 96793 Email: christopher.kim@co.maui.hi.us | Tel: 808.270.7681 hdrinc.com Version # 3 Insert Theme Statement South Tahoe Public Utility District | Section 1 | Firm Experience LCRR Implementation & Compliance, Tucson Water HDR spearheaded the water service line inventory, replacement, and testing processes in tandem with robust public engagement strategies to educate, inform, and support outreach in the Tucson area. The City of Tucson Water Department (Tucson Water) serves 766,000 customers, schools, and businesses through 289,000 service lines across nine different regulated water systems and has had a history of lead drinking water services to customers up until the mid-1940s. Since that time, they have completed several efforts to remove the installed lead, the most recent of which was the 2016 Get the Lead Out program. Despite these efforts, the utility recognized that they were deficient in many aspects of the LCRR. Tucson Water turned to HDR to provide the following support: •Reconcile and organize multiple electronic and hard copy datasets across the utility’s nine water systems. •Prepare the database platform to populate the service line inventory for both utility- and customer-owned service lines, with an emphasis on the database supporting an online-based, publicly accessible mapping tool. •Organize the field investigation program to identify materials for those services with no material data. •Address deficiencies in both water quality and water quality data collection practices. •Prepare applications to obtain state and federal funding to pay for this effort. •Provide guidance and prepare materials to help the utility communicate with individual customers, schools, and daycares about lead occurrence, health risks, and risk mitigations activities that comply with the regulatory required language. •Help the utility negotiate with Arizona Department of Environmental Quality on compliance protocols. •Create a comprehensive public and private side service line replacement plan for removing lead and galvanized requiring replacement from the system. This project is organized into four phases: 1. Phase 1 (2022) was the initial audit of Tucson Water’s data and activities against LCRR-required activities, and work planning future activities. 2. Phase 2 (2023) was for HDR to prepare and implement action plans to gather and incorporate electronic and hard copy datasets to prepare the GIS base files for the nine inventories. HDR also prepared public communication and water quality response protocols. 3. Phase 3 (2024) was just completed and focused on preparing and submitting nine service line inventories— one for each of Tucson Water’s regulated water systems. Activities included both continued desktop reviews to reduce the number of unknowns, including the use of Artificial Intelligence data scanning, and field investigations. Afterwards, HDR supported the City in distributing the customer notifications of service line materials. 4. HDR has just started Phase 4 (2025) to continue program support through the replacement plan implementation process, annual update of the unknowns in the various service line inventories, and implementing new water quality compliance strategies. Staff: Pierre Kwan – Overall technical advisor and water quality lead, Phases 1 and 2 program lead; Tyler Smith – Phase 4 program lead; Matt Wilson – GIS support; Alex Palmatier – Inventory guidance; Amanda Minke – Phases 2, 3, and 4 data manager; Ameerah Palacios – Phases 1, 2, and 3 public communications lead, Phase 4 advisor Reference: Daniel R. Quintanar, Senior Project Manager, Tucson Water, 310 W Alameda St, Tucson, Arizona 85701 Email: dan.quintanar@tucsonaz.gov | Tel: 520.837.2465 hdrinc.com Version # 4 Insert Theme Statement Project Understanding The Lead and Copper Rule (LCR) was first published by EPA in 1991 and has since undergone minor and short- term revisions. In January 2021, the comprehensive Lead and Copper Rule Revisions (LCRR) was finalized and published in December 2021. A key component of the LCRR is the preparation of the inventory service line inventory, an activity that HDR has helped out with over 400 water systems across the country. Below is a map of some of the water systems that we have supported, including preparing inventories with San Jose (223,000 services), Cupertino (4,600 services), and Roseville, California (51,000 services). HDR understands that the initial service line inventory submitted by the District last October contained a significant number of service lines designated as “unknown” material. The high number of “unknown” services caused extensive public notifications and additional scrutiny from the Division of Drinking Water (DDW). The key objectives of this project are to develop a robust database to better manage the service line inventory, identify and fill data gaps through desktop analysis, support the District in field investigation, and update to the inventory for subsequent resubmissions. The District has no awareness of, and does not expect to find, lead service lines in the service area, and the primary goal of this project is to update the inventory to DDW’s satisfaction. HDR provides water systems like STPUD with unparalleled expertise and experience in meeting the LCRR inventory requirements. Our experience working with so many other water systems has found that the major challenges for STPUD are described in Table 2-1 below. CHALLENGE SOLUTION BENEFIT TO THE DISTRICT Leveraging existing data to reclassify “unknown” service lines to defined materials. Quickly and efficiently collect and organize the District’s data, regardless native format, into a unified format to use in the data management system. In addition, we will investigate additional City and El Dorado County GIS and planning data resources to use. Our experienced team will reduce the number of “unknowns” to the greatest extent possible to minimize subsequent field investigations. Developing an efficient data management system to maintain the SLM inventory update. Prepare a unified SQL-based data management system with direct mapping integration. A unified system with provides substantial time savings for analysis and preparation of maps for the field investigation; along with a quick and easy way to track progress. Approval of investigation work plan by DDW. Use our experience with similar workplans from the San Jose, Cupertino, and Roseville service line investigations to prepare the STPUD workplan. Significant schedule savings as our workplans were accepted by DDW in under six weeks after initial submission, and each requiring one minor resubmittal. Physical verification of pipe material is time consuming, expensive and intrusive to customers. Maximize the use of desktop analysis to eliminate as much service lines requiring field investigation as possible, and then use the DDW-required stratified random sampling to further reduce the effort to update the initial inventory. STPUD will save several thousands of dollars and months of schedule to complete the inventory prior to the LCRI November 1, 2027 deadline for submitting and implementing a replacement plan. South Tahoe Public Utility District | Section 2 | Firm’s Approach to Project 2 Firm’s Approach to Project Table 2-1. Project Challenges, Solutions, and Benefits hdrinc.com Version # HDR has provided LCR compliance to water utilities across the U.S. 5 Insert Theme Statement HDR’s deep understanding of the STPUD’s overall information system infrastructure, obtained through extensive prior work with the District, will expedite both the initiation and delivery of this project. HDR currently supports and maintains integrations between the Enterprise GIS and multiple other systems, including Tyler (Utility Billing), file server systems, Maintenance Connection (CMMS), CCTV, and others. HDR is also supporting the effort the synchronize meter data between the UB system and the Enterprise GIS meter layers, as well as consulting in the District’s CMMS migrations. We understand that communicating progress is key to program implementation success. We developed the District’s current Hydrant Inspection Dashboard. This webapp uses the dashboard capability within ArcGIS Enterprise to visualize the current operational status of the District’s ~2,000 fire hydrants. This data management solution has enabled the District to track and manage its hydrant inspection program progress, and helped reduce the number of inoperable hydrants across the District. Similarly, we will combine this information with our already developed LCRR progress tracking and mapping tools, such as the figure below from San Jose, so you are aware of the overall inventory progress. HDR is a Esri Platinum Business Partner, and has extensive experience implementing Esri’s Lead Service Line Replacement & Lead and Copper Rule Revisions GIS solution, which can be an option for the District to host your database. This solution includes a DDW- approved data structure and communication tools for management of an LCRR program. HDR also has extensive experience developing SQL Server tools using SQL Server Integration Studio (SSIS), and SQL Server Reporting Studio (SSRS), as well as other SQL- compliant platforms, and can guide the District in selecting an appropriate mix of software technologies for implementation of the program. Our comprehensive LCRR expertise and unparalleled knowledge of the District’s enterprise information management systems will enable the District to quickly and efficiently develop the revised Lead Service Inventory, leveraging the District’s existing IT investments to support the program. Project Approach Combining successful strategies from the delivery of multiple LCRR inventories with our unique knowledge of the District data management systems, HDR proposes a four-part approach to achieving the project goals and objectives, as shown in Figure 2-1 below. South Tahoe Public Utility District | Section 2 | Firm’s Approach to Project Figure 2-1. Project Approach hdrinc.com Version # 6 Insert Theme Statement South Tahoe Public Utility District | Section 2 | Firm’s Approach to Project Assess To support STPUD most effectively and efficiently in meeting compliance requirements for the LCR revisions, our team will conduct a thorough data review based on information provided by STPUD, as well as engage directly with the District team where needed to better understand and confirm data that the District has along with potential data from the City of South Lake Tahoe and El Dorado County regarding subdivision development, road installation, and plumbing ordinances. The data assessment will support decisions on how to reclassify as many “unknown” service lines as possible, how to gather additional data to further support reclassifications, overall data management strategy, and lay the foundation for the Workplan approach - the roadmap used to complete the field investigations and update the service line inventory. Plan HDR will build the database to analyze existing data and determine the optimal approach for filling the inventory data gaps. Our approach can leverage analytical modeling tools to provide a California and EPA recognized, cost-effective method for further populating and validating the District’s service line inventory. HDR has successfully used modeling tools on other LCRR projects to reduce data gaps by as much as 60% which will greatly reduce the anticipated field effort. Once the data management system is configured and in place, HDR and the District will begin utilizing it to develop inventory updates, reports, maps, and interactive tools for customer outreach to facilitate communication and buy-in by regulators and the community. The database driven analysis and (if used) analytical modeling will inform the approach to physical confirmations through field assessment. HDR will develop the Field Survey Plan to provide the District with guidance, protocols, and recommended prioritization of the field investigation activities. Implement The primary focus of the Implement phase is the field assessment. Once the District approves the Field Survey Plan, the District will perform a field investigation inspecting service lines to validate the current inventory, fill remaining data gaps, and fulfill DDW requirements. HDR will support the District through the field investigation, providing on-going data management and analysis, and helping the District produce maps, tables, and updated interactive tools for the regulators and communities. It is assumed that the District will perform verification at customer usage points using methods such as meter inspections. At the end of the field assessment, HDR will compile the new data and develop the Revised Inventory. During the Implement phase, HDR will also develop a Service Line Replacement Plan to address any service lines remaining as “unknown” by the November 1, 2027 deadline. hdrinc.com Version # Much of a service line material inventory development is research, investigation, and due diligence supplemented by targeted field investigations. HDR applies proven research and novel data extraction strategies to maximize identification through desktop analysis. GIS-Based Inventory Development: Sample SML Inventory Dashboard The dashboard offers an overview of project performance metrics, inventory data displayed on a map, and the ability to view and manage the data gathered from service line replacements. For a specific address, the client will also be able to view sampling activities and results, track resident communications, and order pitcher filters and cartridges. 7 Insert Theme Statement South Tahoe Public Utility District | Section 2 | Firm’s Approach to Project Support The Support phase will be used to help the District engage with the regulators to achieve compliance and inform the community on project status. A key component of this will be use of the dashboards. The dashboards will be built from an enterprise data warehouse (in SQL Server) to create a central repository and reduce “siloed” data sets. This GIS- based inventory will provide valuable input for live mapping that can be used for the District’s internal tracking of key metrics and performance indicators, as well as to keep the public informed on the District’s progress towards LCR compliance and identification of service line materials in the drinking water system. The dashboard will provide both at-a-glance key progress indicators, as well as allow for queries to provide additional detailed information. Our team’s strategic communication and public outreach specialists will review the public facing interface to verify it satisfies the requirements of the LCRR. One final step in the Support phase is to facilitate the transition of the Lead Inventory to the District for continued maintenance and update once the project is over. HDR will accomplish this using multiple strategies. First, the data management system, GIS, and dashboards will be documented so that the District will know how to maintain them. Second, HDR technical experts will work interactively with District staff to facilitate knowledge transfer to gain proficiency in the working with the system components. In addition, HDR will work with the District to plan an orderly transition so that the system can be managed and maintained without interruption. Scope of Services Task 1: Data Review & Workplan Development Task 1 accomplishes the first step to achieving the project goals and objectives. In this task, the HDR team will work with the District to assess the state of the District’s LCRR/LCRI data and will develop a strategy to create a fully compliant Service Line Inventory with minimized unknown status designations. We will assess the available data, identify data gaps, and develop a plan to efficiently gather the data necessary to fill those gaps. Anticipated components of this effort include: •Kickoff meeting. •Review Existing Data and Summarize Gaps. •Prepare Draft Workplan for District Review. •Revise Draft Workplan for submittal to DDW. •Prepare Final Workplan, incorporating DDW Comments. Task 2: Database Development and Desktop Analysis Task 2 is the planning step of the project approach. In this task, HDR will focus on the consolidation, analysis, and documentation of readily available service line systems assets. We will create an EPA- compliant data store for management of program data within the District’s existing IT infrastructure. HDR will perform a desktop analysis using methods approved in the Workplan (including, if approved, predictive models), populating the data store from sources consolidated in Task 1. Anticipated components of this task include: •Prepare database development approach. •Collect and compile data from data sources. •Develop SQL database. •Populate database and desktop analysis. •Prepare summary memo and hold review workshop. •Support regulatory engagement and public outreach. hdrinc.com Version # HDR authored the EPA’s LCR communications guidance manual and will leverage that expertise to supplement your Public Relations (PR) team with broad and targeted outreach to build public trust with openness and transparency. 8 Insert Theme Statement South Tahoe Public Utility District | Section 2 | Firm’s Approach to Project For the City of Roseville, California, HDR communicated federal and state LCRR and Lead and Copper Rule Improvements (LCRI) requirements, assessed the City’s service line infrastructure, and prepared a gap analysis technical memorandum that assessed their current compliance in comparison to the new requirements. We then developed a workplan for regulatory compliance, including multiple discrete tasks, schedule duration, and level of effort to complete. HDR delivered a roadmap schedule to meet new LCR requirements, and a utilized the City’s GIS to prepare various maps depicting key infrastructure areas to prioritize information collection for the service line inventory. HDR also created the City’s Communications Plan specific to LCRR and supported implementation activities. Task 3: Field Survey Plan and Service Line Replacement Plan In this task, HDR will support the District in the third phase of the program; implementation . HDR will develop a plan for field assessment of service line materials and will support the District in the implementation of that plan. HDR will monitor the progress of the field work, review findings, incorporate field survey results into the data store as the effort progresses, and report status to the District. The levels of effort for Field Survey support are based on the schedule outlined in the RFP. However, HDR believes it may be possible to reduce the duration of the field survey through parallel efforts with Task 2 and techniques to minimize the number of service lines visits. This may provide opportunities to reduce overall project cost. Anticipated components of this task include: •Prepare field survey approach. •Prepare field survey plan. •Configure data collection tools. •Support field survey and reporting. •Update Service Line Inventory Database. •Develop Service Line replacement strategy . •Final Field Survey report and workshop. •Regulatory and public outreach support. Task 4: Project Management and QA/QC HDR will provide project management and QA/QC services for the duration of this project. This task includes coordination between HDR’s design disciplines, developing and maintaining quality control, preparing and maintaining a schedule for HDR’s team, coordination with STPUD, and providing monthly invoices and progress reports. Progress reports will provide a summary of the work performed during the month, activities planned for the following month, and identify technical, budget, or schedule issues. The project management task budget estimates are based on the schedule presented in the RFP, but HDR believes there may be opportunities to reduce the project duration, thus reducing overall project management costs. For example, HDR worked with San Jose Water Company to do extensive desktop integration of datasets to reduce the number of unknowns in the San Jose and Cupertino systems prior to field investigation. As a result, the field activities were more limited and conducted faster to complete the inventory. By iteratively applying this cycle, we can reduce the field efforts required for regulatory compliance to a minimum. Using this methodology, field visits were only required for 0.8% of the San Jose service line connections for the DDW-approved inventory. Anticipated components of this task include: •Project management & client communications •Client status meetings •QA/QC •Invoicing A detailed scope of work that includes assumptions and deliverables for each task described is included with the cost estimate, which is being submitted separately per the RFP. The Level of Effort Table is provided in Section 4. A Project Schedule is provided in Section 5. hdrinc.com Version # 9 Insert Theme Statement South Tahoe Public Utility District | Section 3 | Project Team 3 Project Team We have assembled a team that can leverage the knowledge and experience from past LCRR projects to deliver a project that meets District’s goals and objectives. Our team members have experience working with you, and will work closely and collaboratively with your staff. Our proposed project manager and your main point- of-contact, Alex Johnson, has been working with your staff for many years. He understands your procedures, and can use his experience to streamline the process. Alex will be supported by Karen Pappas as principal-in- charge, as well as Pierre Kwan as technical advisor and QA/QC Lead. Tyler Smith is working on multiple LCRR projects now and will support Alex on key technical aspects of the project. Our organizational chart (Figure 3-1) shows our project team and staff interaction. Short biographies describing key staff experience are provided on the following pages. The Appendix includes resumes for all team members. Figure 3-1. Team Organizational Chart Alex Johnson, PE — Project Manager Alex has more than 30 years of experience working in the environmental field, specializing in data management, Enterprise Geographic Information Systems (GIS), asset management, and systems integration. He has served as project and program manager for multiple distribution system water quality and operations improvement projects, facilitating current and future compliance for water systems. His direct experience working with STPUD will bring tangible value to this project. 01 Tyler Smith, PE Alex Palmatier Inventory Lead Lock Kwan, PE Field Investigation Lead Chris Clark SQL Server Database Developer Jagpreet Singh, EIT Staff Engineer Ameerah Palacios, APR Strategic Communications & Public Outreach Matt Wilson Amanda Minke GIS Database Management Alex Johnson, PE (CA C052409) PROJECT MANAGER PROJECT ENGINEER TECHNICAL SPECIALISTS Karen Pappas, PE PRINCIPAL-IN-CHARGE Pierre Kwan, PE TECHNICAL ADVISOR & QA/QC Julie Ryan, PE Engineering Department Manager Karen Pappas, PE — PRINCIPAL-IN-CHARGE Karen has more than 27 years of experience delivering drinking water projects with critical regulatory drivers. She has served as project manager for San Jose Water and Roseville LCRR projects, facilitating current and future compliance for water systems. Her direct experience working with DDW and achieving streamlined approvals for regulatory submittals will bring tangible value to this project. Karen will serve as an additional point of contact for STPUD. hdrinc.com Version # 10 Insert Theme Statement South Tahoe Public Utility District | Section 3 | Project Team Pierre Kwan, PE — TECHNICAL ADVISOR & QA/QC Pierre is nationally recognized expert in distribution system operations and water quality compliance, with much of his career focused specifically on helping utilities address LCR issues. Pierre has authored multiple key American Water Works Association (AWWA) manuals related to corrosion control, participated on the AWWA LCRR Technical Advisory Workgroup, and his work are cited by name in both the federal LCRR and LCRI rule language. He is currently assisting Long Beach and Tucson Water with their ongoing LCRR programs. Alex Palmatier — INVENTORY LEAD Alex supports utilities with asset management and regulatory compliance issues, including LCRR, consent decree compliance, and computerized maintenance management systems. He was a key architect of the team that developed HDR’s national asset management gap assessment process for LCRR compliance. Alex’s diverse experience includes extensive database management and operational assessments. Jagpreet Singh Komboj, EIT — STAFF ENGINEER Jagpreet is a water/wastewater engineer-in-training (EIT) with focused experience in water and wastewater projects. He has experience in master planning of wastewater treatment facilities, hydraulic modelling, and process engineering. Jagpreet also has experience in developing cost estimates and providing engineering services during construction (ESDC) for water and wastewater projects. Lock Kwan, PE — FIELD INVESTIGATION & POTHOLING LEAD Lock has more than 23 years of condition assessment, engineering design, project management, and construction experience in municipal water, wastewater, waste-to-energy, biofuels production, and security projects. He has extensive experience with distribution system water main and customer service line installation and repair throughout Northern California. He directed the field investigation efforts for the San Jose and Cupertino LCRR inventories. Tyler Smith, PE — PROJECT ENGINEER Tyler offers 12 years of experience in master planning, design, project management, and construction oversight of water projects. Her experience includes planning, engineering, and permitting drinking water treatment and compliance projects. She has experience in collecting, organizing, and managing complex datasets used in the LCRR. Tyler’s recent experience includes managing ongoing LCRR compliance efforts for Tucson Water’s nine water systems and Maui’s 12 systems. Chris Clark — SQL SERVER DATABASE DEVELOPER Chris has more than 37 years of IT experience that spans multiple projects, platforms, languages and database systems. His experience includes designing, developing and maintaining data integration and business intelligence solutions, including data migration systems, enterprise reporting systems, performance dashboards, and data warehouses. His experience also includes enterprise application development using various technologies such as ASP.NET/MVC 5, VB/ ASP.NET, C#, SQL Server Integration Services, Visual Basic, SharePoint, SQL Server Reporting Services, SAP Business Objects XI, Microsoft SQL Server, DB2 and Oracle. hdrinc.com Version # Level of Effort Table South Tahoe Public Utility District | Section 4 | Level of Effort Table 11 4 Task 1 - Data Review & Workplan Development 1.1 Kickoff meeting 2 6 2 6 6 2 24 1.2 Review Existing Data and Summarize Gaps 2 4 16 4 16 42 1.3 Prepare Draft Workplan for District review 8 4 10 8 10 8 48 1.4 Revise Draft Workplan for submittal to DDW 2 2 4 8 8 24 1.5 Prepare Final Workplan, Incorporating DDW comments 1 1 1 4 1 8 4 19 7 25 8 44 4 16 0 0 0 0 19 146 Task 2 - Database Development & Desktop Analysis 2.1 Prepare database development approach 4 4 8 4 20 2.2 Collect & compile data 16 4 8 56 32 48 8 172 2.3 Develop SQL database 8 30 30 68 2.4 Desktop analysis & database population 8 4 20 8 40 20 30 20 150 2.5 Prepare summary memo and review workshop 2 8 2 10 40 8 70 2.6 Support regulatory interface & public outreach 2 6 10 18 2 44 16 36 16 136 90 78 0 70 10 0 0 498 Task 3 - Field survey plan & service line replacement plan 3.1 Prepare field survey approach 2 2 2 4 10 3.2 Prepare field survey plan 8 20 2 28 16 74 3.3 Configure data collection tools 4 24 16 44 3.4 Support field survey & reporting 46 66 60 72 244 3.5 LSL inventory database updates 8 8 40 20 16 4 96 3.6 Develop LSL replacement strategy 8 4 16 16 44 3.7 Field survey report prep & workshop 2 8 8 32 8 58 3.8 Support regulatory interface & public outreach 2 8 2 8 10 10 40 80 4 92 6 128 2 178 34 20 116 30 40 0 0 650 Task 4 - Project Management 4.1 Project management & client communications 8 109 96 16 16 245 4.2 Client Status meetings 20 20 20 60 4.3 QA/QC 5 10 5 5 10 10 45 4.4 Invoicing 30 30 90 30 180 4.5 0 13 169 5 151 0 20 0 0 0 0 0 116 56 530 COLUMN TOTALS 23 324 34 340 26 378 128 114 116 100 50 116 75 1,824 Subtotal Task 3 - Field survey plan & service line replacement plan Subtotal Task 4 - Project Management Total HDR Labor HoursProject Engineer SQL Database Developer Subtotal Task 1 - Data Review & Workplan Development Subtotal Task 2 - Database Development & Desktop Analysis Public Outreach Coordinator Task Task Description Project Principal Project Manager Technical Advisor Inventory Lead Staff Engineer GIS Database Manager GIS Database Analyst Field Investigation Lead Accounting Admin 1/31/2025 HDR Engineering, Inc. HDR’s proposed level of effort to complete the water service line inventory is shown in Table 4-1 below. Table 4-1. Level of Effort Table Project Schedule South Tahoe Public Utility District | Section 5 | Project Schedule 11 5 ID WBS Task Name Start Finish 1 0 Notice to Proceed Tue 4/1/25 Tue 4/1/25 2 1 Task 1 - Data Review & Workplan Development Wed 4/2/25 Thu 6/26/25 3 1.1 Kickoff meeting Wed 4/2/25 Wed 4/2/25 4 1.2 Review Existing Data and Summarize Gaps Thu 4/3/25 Wed 4/23/25 5 1.3 Prepare Draft Workplan for District review Thu 4/24/25 Wed 5/28/25 6 1.4 Revise Draft Workplan for submittal to DDW Thu 5/29/25 Wed 6/18/25 7 1.5 Prepare Final Workplan, Incorporating DDW comments Thu 6/19/25 Wed 6/25/25 8 1.5.1 Final Workplan Complete Thu 6/26/25 Thu 6/26/25 9 2 Task 2 - Database Development & Desktop Analysis Thu 6/26/25 Thu 8/28/25 10 2.1 Prepare database development approach Thu 6/26/25 Wed 7/9/25 11 2.2 Collect & compile data Thu 7/10/25 Wed 7/23/25 12 2.3 Develop SQL database Thu 7/10/25 Wed 7/23/25 13 2.4 Desktop analysis & database population Thu 7/24/25 Wed 8/20/25 14 2.5 Prepare summary memo and review workshop Thu 8/21/25 Wed 8/27/25 15 2.5.1 Summary Report Memo & Workshop Thu 8/28/25 Thu 8/28/25 16 2.6 Support regulatory interface & public outreach Thu 6/26/25 Thu 8/28/25 17 3 Task 3 - Field survey plan & service line replacement plan Thu 8/28/25 Thu 12/31/26 18 3.1 Prepare field survey approach Thu 8/28/25 Wed 9/3/25 19 3.2 Prepare field survey plan Thu 9/4/25 Wed 9/24/25 20 3.2.1 Field Survey Plan Complete Thu 9/25/25 Thu 9/25/25 21 3.3 Configure data collection tools Thu 9/25/25 Wed 10/8/25 22 3.4 Support field survey & reporting Fri 5/1/26 Thu 10/15/26 23 3.5 LSL inventory database updates Thu 5/21/26 Wed 11/4/26 24 3.6 Develop LSL replacement strategy Thu 11/5/26 Wed 11/18/26 25 3.7 Field survey report prep & workshop Thu 11/19/26Wed 12/30/26 26 4.9 Field Survey Report and Service Line Replacement Plan Complete Thu 12/31/26 Thu 12/31/26 27 3.8 Support regulatory interface & public outreach Thu 8/28/25 Thu 12/31/26 28 4 Task 4 - Project Management Wed 4/2/25 Mon 1/4/27 29 4.1 Project management & client communications Wed 4/2/25 Mon 1/4/27 30 4.2 Client Status meetings Wed 4/2/25 Mon 1/4/27 31 4.3 QA/QC Wed 4/2/25 Mon 1/4/27 32 4.4 Invoicing Wed 4/2/25 Mon 1/4/27 33 5 Project End Thu 12/31/26Thu 12/31/26 6/26 8/28 9/25 12/31 12/31 Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb MarQtr 2, 2025 Qtr 3, 2025 Qtr 4, 2025 Qtr 1, 2026 Qtr 2, 2026 Qtr 3, 2026 Qtr 4, 2026 Qtr 1, 2027 Task Split Milestone Summary Project Summary Inactive Task Inactive Milestone Inactive Summary Manual Task Duration-only Manual Summary Rollup Manual Summary Start-only Finish-only External Tasks External Milestone Deadline Progress Manual Progress Page 1 Project: Schedule_tempDate: Thu 1/30/25 HDR’s proposed project schedule for completion of the water service line inventory is shown below. There will be a project pause to wait for the start of 2026 field season. Efficiencies realized in earlier phases may minimize required 2026 field work, reducing or eliminating the necessity for the pause, and reducing overall project schedule and cost. Appendix Resumes RELEVANT EXPERIENCE Alex has more than 33 years of experience in the environmental and civil engineering fields, specializing in application of geospatial technologies. As project manager, Alex excels at bringing together HDR’s vast technical expertise for the benefit of his projects and to exceed Owner expectations. His projects have spanned many sectors, including environmental cleanup and restoration, environmental modeling, permitting, public utilities, asset management, field data collection, litigation support, and many others. Alex has extensive experience with the Esri software suite, as well as the technologies and enterprise data management systems that support them. His work has included technical execution as well as project management, client interface, mentorship, and pursuits. South Lake Tahoe Public Utility District, GIS Implementation, Data Conversion and System Integration, South Lake Tahoe, California Alex managed and executed a project to convert the District’s Wastewater and Water Supply system maps into GIS format and integrate into existing data management systems. The District services a community with an approximate year-round population of 40,000 covering an area of 45 square miles. The District also operates a 7.7 mgd wastewater treatment plant and a network of approximately 25 water supply wells. Project phases included a Needs Assessment, System Design & Pilot Project, Data Conversion, and Application Development. Data is stored in and Enterprise Geodatabase fielded on MS SQL Server and access through the ESRI ArcGIS Enterprise suite. This information is accessed for district operations through various user-level tools including ArcGIS, AutoCAD, web applications, Collector for ArcGIS, Survey123, third-party software and custom software. It is also integrated into the existing District data management systems, including the Maintenance Connection Asset management system and the Tyler customer billing system, as well as the Innovyze modeling software suite (InfoWater, InfoSewer). Sacramento Regional County Sanitation District (Regional San), EchoWater Project Asset Management Design Database Development, Sacramento, California Alex provided support and consulting services for the development of a data management system that collects and validates asset, parts, and operations and maintenance data to support the EchoWater Project. EchoWater encompasses the design and construction of major facility upgrades at the Sacramento Regional Wastewater Treatment Plant representing about $2 billion in facility improvements. He developed and implemented SQL Server Integration Services (SSIS) workflows to collect asset and operations and maintenance data throughout the design and construction and deploy these data to the Maximo computerized maintenance management system and the electronic data management system. The database and associated work processes had prepared Regional San to take over all operations and maintenance tasks once testing and commissioning are completed so there is no lapse in required maintenance. This was a multi-year, multi-project effort that is calculated to reduce Regional San’s data management costs by more than 50%. Alexander Johnson, PE — PROJECT MANAGER EDUCATION Bachelor of Science, Civil Engineering, University of California, Davis REGISTRATIONS Professional Civil Engineer, California, C052409 ESRI Enterprise Administration Professional FAA Part 107 Remote Pilot Certificate, 4425245 OFFICE LOCATION Walnut Creek, CA 1 Insert Theme Statement Sonoma Water | Section | ALEXANDER JOHNSON, PE (CONTINUED) STPUD | Appendix | Resumes Salinas River basin, and to update basin water balance calculations. He also provided support to other team members including management, hydrogeologists, and modelers. Alex developed and implemented the overall project data management strategy, encompassing geospatial, geologic, hydrologic, basemap, and sampling data needs. Alex supported the spatial data visualization, developing maps and 3D geologic models of the basin and study areas, as well as compiling and analyzing basin data from multiple data sources. He interfaced extensively with project modelers to supply data for surface and groundwater model inputs, and to visualize model output datasets. Caltrans, Database Design and GIS Management for Storm Drain System Inventory (SDSI), California Alex managed GIS systems in support of the SDSI effort. This project involved developing an inventory of storm water discharge systems for Caltrans in urban areas state-wide. Activities included: •GIS database design and modifications. •ArcGIS server database installation & configuration including replication and versioning. •Providing coordination and support to programmer developing custom field data collection applications. •Coordinating data management workflows for simultaneous field data collections activities of four field teams. •Coordinate and support QA/QC activities using the ESRI Production Line Toolset (PLTS). •Providing regular progress updates to project managers. •Providing samples and recommendations for project deliverables including hard-copy maps and an on-line mapping system for access to the inventory. Naval Facilities Engineering Command Southwest, Utilities Inventory Survey and GIS System Development, California Alex served as the technical lead for project to survey all potable water, wastewater, gas, electric, steam, and compressed air utilities at the five Coronado Naval Bases. The project also included migration of the Navy’s existing GIS data to a new data model and implemented geometric networks. The survey data was used to update the Navy’s existing GIS features and to improve their spatial and attribute accuracy. Alex led and coordinated the efforts of a nationwide team of 10 to 12 GIS technical experts, programmers, and editors. Activities included: •Analyzing and adapting the Navy’s new GIS data models for a production environment. •Migrating existing GIS data into the new data models. •Designing, testing, and implementing workflows and data flows to support GPS surveying and GIS editing for a geographically dispersed workforce. •Developing and implementing a replicated Enterprise Geodatabase infrastructure to support a geographically remote editing team. •Developing ArcGIS Model Builder and Python geoprocessing tools. •Providing development oversight and implementation of custom ArcGIS add-ins (developed in C# and .NET). •Providing technical consultation support, reporting, and interface with project management. Monterey County Water Resources Agency, Salinas River Groundwater Basin Investigation, Monterey, California Alex provided data management and GIS support for this project to develop an integrated groundwater and surface water model for the 2 Insert Theme Statement RELEVANT EXPERIENCE Karen’s extensive experience in program management, water system planning, staff organization, and client service management makes her ideally suited to be HDR’s Principal-in-Charge for this project. As a senior program manager and one of HDR’s Vice-Presidents, she has successfully led and completed numerous projects for water systems throughout California. Her direct experience with LCRR compliance and achieving streamlined approvals for regulatory submittals will bring tangible value to the District and this project. Karen is adept at efficiently mobilizing HDR’s vast technical expertise for the unique benefit of Northern California water systems. She is highly responsive and committed to excellence in project delivery and client satisfaction. City of Roseville, LCRR Compliance, Roseville, California Karen served as project manager for the City’s Gap Assessment and Compliance Roadmap and Public Outreach and Communications Plan specific to planning and implementation of LCRR compliance strategy. San Jose Water Company, San Jose LCRR Inventory, San Jose, California Karen served as project manager for the DDW workplan approval, field investigation, data management, and successful on-schedule submission of a 223,000-service line inventory for San Jose Water’s main water system covering much of the South Bay Area. San Jose Water Company, Cupertino LCRR Inventory, Cupertino, California Karen served as project manager for the DDW workplan approval, field investigation, data management, and successful on-schedule submission of the 4,600-service line inventory for San Jose Water’s leased water system covering the western portion of the City of Cupertino. City of Santa Cruz, Facility Planning and Program Management Services for the Water Department, Santa Cruz, California Karen serves as program manager and design manager for this $800 million comprehensive capital program, planning and implementing projects in facility planning at the Graham Hill Water Treatment Plant, steel and concrete storage tanks, pipelines, pumping stations, surface and groundwater treatment facility upgrades, SCADA planning, source water intakes, condition assessments, asset management, and main replacement. Karen has managed the multi-project schedule, project prioritization and phasing of CIP, cost estimating, quality performance, change management, risk, and the multi-discipline team including permitting, right-of-way, procurement, and construction management services. San Jose Water, Williams and McLaughlin Stations Corrosion Studies, San Jose, California Karen was the project manager for the corrosion study to evaluate water quality impacts from introducing a new or modified water supply into the distribution system. The study Karen Pappas, PE — PRINCIPAL-IN-CHARGE EDUCATION Master of Engineering, Environmental Engineering, Massachusetts Institute of Technology REGISTRATIONS Professional Civil Engineer, California, No. 77571 Professional Environmental Engineer, Texas, No. 88107 Certified Construction Documents Technologists OFFICE LOCATION Walnut Creek, CA A Resumes A-3 Insert Theme Statement Sonoma Water | Section A | ResumesSTPUD | Appendix | Resumes KAREN PAPPAS, PE (CONTINUED) analysis, as well as developed water treatment goals and treatment strategy recommendation to meet current and future regulatory limits. Processes evaluated included MIEX, Actiflo–Carb, GAC, MF/UF, and NF/RO for removal of organics, and control of taste and odor and DBPs. Residuals drying beds were also included. City of Clovis, Water Treatment Plant Upgrade and Expansion to 22.5 mgd, Clovis, California Karen was the deputy project manager for predesign, final design, permitting, bidding, and construction services for upgrades to the City’s membrane treatment facility for expanded production of 22.5 mgd. Design features included a back wash water recovery (plate settler). She performed a filtration permeability study and supported pilot testing to validate efficiency improvements. City of Watsonville, Corralitos Creek Water Treatment Plant, Watsonville, California Karen was the project manager for treatment process alternatives analysis, planning, and final design of improvements to convert the City’s existing slow sand surface water filtration plant to membrane filtration. The improvements were needed to ensure the long-term reliability of the City’s potable water supply from Corralitos Creek. Treatment processes evaluated included proprietary packaged pre-treatment systems with high rate tube settler clarification, membrane filtration, and residuals drying beds. Karen also developed equipment pre-purchase procurement packages and supported the successful project funding via preparation of a Bureau of Reclamation grant application. included desktop evaluation and modeling, development of monitoring plans, quarterly evaluation of sample data, and summary TM for issuance to DDW. San Jose Water Company, Montevina Water Treatment Plant Improvements, Los Gatos, California Karen was the design manager for $47 million in improvements to the 30 mgd plant, including addition of ultrafiltration and waste concentrate management via reverse osmosis. She led distribution system corrosion studies and developed DDW required sampling plans to evaluate and monitor potential corrosion control within the system zone of influence for the modified water source. Karen engaged with DDW regularly and submitted annual corrosion monitoring reports for three years following commissioning. San Jose Water, McLaughlin Station Fluoridation System, San Jose, California Karen was the project manager for the design, bidding, construction management, and engineering services during construction for the addition of fluoridation system (bulk storage in building, chemical feed and dilution, and controls) at the 9 mgd (ave), 17 mgd (peak) McLaughlin Wellfield Station. San Benito County Water District, West Hills Water Treatment Plant, Hollister, California Karen was the project manager for testing, planning and pre-design phases including process options analysis and selection, cost estimating, lab scale treatability and pilot scale testing, and predesign of a greenfield (9 mgd buildout) surface water treatment plant. Karen performed source water quality evaluation and treatment process alternatives A-4 Insert Theme Statement RELEVANT EXPERIENCE Tyler offers 12 years of experience in master planning, design, project management, and construction oversight of water projects. Her experience includes planning, engineering, and permitting of drinking water treatment and compliance projects. She has experience in collecting, organizing, and managing complex datasets used in the LCRR. She has served as project manager, deputy project manager, and senior project engineer assisting numerous utilities with compliance efforts related to the LCRR and LCRI. Maui County Department of Water Supply, Compliance with the Lead and Copper Rule Revisions, Lead Service Line (LSL) Inventory, Maui, Hawai’i Tyler is serving as the Deputy Project Manager and Senior Project Engineer to assist the County of Maui in developing LSL inventories and LSL replacement plans for each of the County’s 12 water systems, whose combined size is 36,400 service lines. Tyler’s duties include data collection and organization, development of standard operating procedures for field investigations, coordination with the State Department of Health for inventory submission requirements, preparation and submission of each systems’ inventory, evaluation of the existing corrosion control treatment effectiveness and recommendations for potential actions, development of LCRR monitoring plan, and review of communications and outreach materials. Maui County Department of Water Supply, Compliance with the LCRR, Gap Assessment, Maui, Hawai’i Tyler performed a gap assessment to evaluate the County’s existing data and processes in relation to LCRR compliance. Her duties included data compilation and evaluation, development of a road map for regulatory compliance, development of a strategy for completion of the LSL inventory, evaluation of existing corrosion control plans, and review of public communication plans. Memphis Light, Gas, and Water (MLGW) Division, Lead and Copper Rule Revisions, Phase 1 Gap Assessment, Memphis, Tennessee Tyler served as the Deputy Project Manager and Lead Engineer for a gap assessment to determine MLGW’s current activities and operations applicable to the LCRR and available information required to complete their 256,000-count LSL Inventory. Tyler was responsible for the evaluation of available data and current corrosion control practices, finished water quality, tap cards, and current LCR compliance efforts. Her duties also included development and review of technical memorandums summarizing project data needs, inform and educate MLGW staff on the LCRR requirements, establish the team communication plan, and provide an initial review of activities performed to comply with the current LCRR and pending LCRI requirements. Tucson Water, Implementation and Compliance with the LCRR, Arizona Tucson Water has hired HDR to support the utility in coming into compliance with the LCRR and LCRI through a 5-year contract, with each Tyler Smith, PE — PROJECT ENGINEER EDUCATION Master of Science, Environmental Engineering, University of Central Florida Bachelor of Science, Environmental Engineering, University of Central Florida REGISTRATIONS Professional Engineer - Civil, California, #97317 Professional Engineer - Civil, Florida, #87503 Professional Engineer - Civil, Arizona, #77281 OFFICE LOCATION Tucson, AZ A-5 Insert Theme Statement Sonoma Water | Section A | Resumes TYLER SMITH, PE (CONTINUED) STPUD | Appendix | Resumes City of Las Vegas, Storrie Lake Pre- Treatment System, Las Vegas, New Mexico Tyler is providing professional engineering services to the City for the evaluation, design, and permitting through the New Mexico Environment Department (NMED) for a new pretreatment/ sediment removal system to be installed at Storrie Lake to replace the temporary pretreatment system provided by Basin Water Resources, LLC that is currently in operation. The new pretreatment/sediment removal system will allow the City to continue providing solids and turbidity reduction in the turbidity- laden Gallinas River water stored in Storrie Lake. Tyler provided design for the new pretreatment/ sediment removal facility along with required ancillary facilities and appurtenances, including connections to existing facilities. year being an individual phase. Tucson Water manages nine water systems with a total of 200,000 service lines. Tyler is the Phase 4 (year 2025) program manager. Under Tyler’s direction, HDR is conducting additional desktop data collection and review to address service lines of unknown material in the initial October 2024 service line inventory, conducting additional rounds of field investigation as part of the LCRR data collection and LCRI verification requirements. She is also overseeing ongoing efforts for public communications and briefing elected officials on the LCRR, identifying and applying for state and federal funding for field investigations and service line replacements, and outreach to school officials and childcare facility managers. Metropolitan Utilities District, Platte West Water Production Facility Capital Improvements Program (CIP), Nebraska Tyler assisted with development of a CIP for the Platte West Water Production Facilities, which included assessing the existing facility conditions, and identifying, evaluating, and recommending facility upgrades and modifications to operations. For this project, she assessed water quality for use in evaluation of treatment plant performance and regulatory issue impacts on the plant. Tyler also estimated the future improvement costs and recommend a phasing plan to incorporate the improvements. Additionally, Tyler explored options for project financing that align with the recommended project sequencing. A-6 Insert Theme Statement RELEVANT EXPERIENCE Pierre is a nationally recognized expert in distribution system operations and water quality compliance, with much of his career focused specifically on helping utilities address LCRR compliance issues. Pierre has authored multiple key American Water Works Association manuals related to corrosion control, participated on the AWWA LCRR Technical Advisory Workgroup, and his work are cited by name in the federal LCRR and LCRI rulemaking language. He has personally supported over 20 water utilities, and the entire State of Wyoming in completing their LCRR inventories. Wyoming Department of Environmental Quality, Statewide LCRR Compliance Support Program, State of Wyoming Pierre is the technical lead overseeing the LCRR compliance support program for all 406 community and non- community, non-transient water systems in the State of Wyoming. Pierre personally held weekly virtual office hours for nearly a year for water systems to call in and ask questions about completing their inventories, answered multiple emails per day from utilities asking for guidance on how to delineate different service line materials in the field, and helped review submitted data sets to determine if they were acceptable for use in the LCRR inventory. Due to Pierre and HDR’s efforts, 394 out of 406 Wyoming water systems (97.0 percent) successfully uploaded their inventories prior to the October 15, 2024 deadline. At this time, Pierre is continuing supporting 212 water systems with planning and implementing additional field investigations to reclassify 103,632 service lines currently designated as unknowns, and to prepare plans to remove and replace 3,250 lead and galvanized service lines requiring replacement prior to 2027. City of Roseville, Lead and Copper Rule Revision Compliance, Roseville, California Pierre served as the technical advisor and QA/QC manager for the City’s Gap Assessment and Compliance Roadmap for the new regulations that became effective in October 2024. San Jose Water Company, San Jose LCRR Inventory, San Jose, California Pierre served as the technical lead for the project. His efforts included directly coordinating with DDW for workplan requirements, preparing the LCRR investigation workplan for DDW review and approval, keeping San Jose Water abreast of the field investigation progress, overall data management, and final review and inventory approval for the on-schedule submission of the 223,000-service line inventory for San Jose Water’s main water system covering much of the South Bay area. San Jose Water Company, Cupertino LCRR Inventory, Cupertino, California Pierre served as the technical lead for the project. His efforts included preparing the LCRR investigation workplan for DDW review and approval, keeping San Jose Water abreast of the field investigation progress, overall data management, and final review and inventory approval for the on-schedule submission of the 4,600-service line inventory for San Pierre Kwan, PE — TECHNICAL ADVISOR & QA/QC EDUCATION Master of Science, Civil Engineering, University of Washington Bachelor of Science, Civil Engineering, Ohio State University, Columbus REGISTRATIONS Professional Civil Engineer, Oregon, No. 85841PE Professional Civil Engineer, Washington No. 40387 OFFICE LOCATION Seattle, WA A-7 Insert Theme Statement Sonoma Water | Section A | Resumes PIERRE KWAN, PE (CONTINUED) STPUD | Appendix | Resumes Memphis Light, Gas, and Water (MLGW) Division, Lead and Copper Rule Revisions, Phase 1 Gap Assessment, Memphis, Tennessee Pierre is serving as the technical advisor and QA/QC reviewer for HDR’s efforts to guide the utility in completing field investigations to identify service line materials on both public and private property. Tacoma Water, LCR Compliance, Tacoma, Washington Tacoma Water is the second largest drinking water utility in Washington and serves most of the southern part of the Seattle Metropolitan Area. The system uses sources of surface and groundwater, and water quality can vary tremendously across its 23 wells, with untreated water pH swinging by up to one full unit in a few minutes. Since 2016, HDR has partnered with Tacoma on a series of projects relating to LCR compliance, and Pierre served the technical advisor for these efforts. Mobile Area Water and Sewer System, Gap Analysis and Corrosion, Control Study, Mobile, Alabama HDR assisted MAWSS with an LCRR compliance gap analysis and comprehensive data management and field investigation work plan. Following this effort, our team developed a communication strategy to keep customers and stakeholders informed after the inventory was prepared and submitted, and public notices were issued to those identified as having service lines consisting of galvanized requiring replacement or unknown materials. Pierre served as a technical advisor on this project. Jose Water’s leased water system covering the western portion of the City of Cupertino. Tucson Water, LCRR Implementation and Compliance, Tucson, Arizona Tucson Water hired HDR to support the utility in coming into compliance with the LCRR and LCRI through a five-year contract, with each year being an individual phase. Tucson Water manages nine water systems with a total of 200,000 service lines. Pierre was the Phase 1 (year 2022) and Phase 2 (year 2023) program manager. Under Pierre’s leadership, HDR completed an initial assessment of Tucson Water’s existing electronic and paper service line data, surveyed other City of Tucson departments for pertinent data, investigated local ordinances for historical approved uses of lead piping, and organized both Tucson Water and HDR staff for a joint effort to collect, organize, and collate various data sets into a unified data management system. For Phases 3 (year 2024) and 4 (year 2025), Pierre serves the overall program technical advisor and directly leads preparing new utility processes to meet the LCRR and LCRI’s water quality compliance sampling and response plans (i.e., the Find-and- Fix Protocol/Distribution System and Site Assessment). In addition, he is overseeing a research program to test innovative field instruments that can determine buried service line materials without potholing. Maui County Department of Water Supply, Compliance with the Lead and Copper Rule Revisions, Gap Assessment, Maui, Hawai’i Pierre was the QA/QC reviewer that conducted the final detailed review of available datasets and service line inventories for each of Maui’s 12 water systems prior to submission to the State lead service line inventory portal. A-8 Insert Theme Statement RELEVANT EXPERIENCE Alex supports utilities with asset management and regulatory compliance issues, including LCRR, consent decree compliance and computerized maintenance management systems. He was a key architect of the team that developed HDR’s national asset management gap assessment process for LCRR compliance. Alex’s diverse experience includes extensive database management and operational assessments. San Jose Water Company, San Jose LCRR Inventory, San Jose, California Alex supported the HDR team by helping to organize the data and prepare the statistical modeling that was implemented to use in the field investigation, data management, and successful on-schedule submission of a 223,000 service line inventory for San Jose Water’s main water system covering much of the South Bay area. San Jose Water Company, Cupertino LCRR Inventory, Cupertino, California Alex supported the HDR team by helping to organize the data and prepare the statistical modeling that was implemented to use in the field investigation, data management, and successful on-schedule submission of the 4,600 service line inventory for San Jose Water’s leased water system covering the western portion of the City of Cupertino. Tucson Water, LCRR Implementation and Compliance, Tucson, Arizona Tucson Water has hired HDR to support the utility in coming into compliance with the LCRR and LCRI through a five-year contract, with each year being an individual phase. Tucson Water manages nine water systems with a total of 200,000 service lines. Alex supported Phase 2 (year 2023) and Phase 3 (year 2024) in providing guidance on data management and establishing the statistical model used to identify locations for field identification. St. Petersburg, Lead and Copper Rule Revision Compliance, St. Petersburg, Florida An HDR team is serving as the City of St. Petersburg’s LCRR Compliance Consultant. The first phase of this work includes a program chartering workshop, an LCRR gap assessment and implementation plan, 12 months of comprehensive inventory development, and development of the City’s overall communication strategy. This work leverages HDR’s industry-recognized strategic communications, water treatment, asset management, and operations support service providers. Alex is serving as the gap assessment lead and inventory development lead. Orange Water And Sewer Authority, Distribution System Management Program, North Carolina In early 2019, the Authority partnered with HDR to develop a comprehensive and data-driven approach to address challenges associated with its water distribution system. Alex was a senior advisor on this project. The Water Distribution System Management Program included two phases. Alex Palmatier, — INVENTORY LEAD EDUCATION Bachelor of Science, Environmental Sciences/Studies, University of California, Irvine OFFICE LOCATION Winston Salem, NC A-9 Insert Theme Statement Sonoma Water | Section A | Resumes ALEX PALMATIER (CONTINUED) STPUD | Appendix | Resumes services to develop an updated comprehensive plan for a 20-year planning horizon. City of Stockton, Water Rate Study for Delta Water Supply Project, Stockton, California As an analyst, Alex assisted in the development of the City’s water rates and fees in relation to construction of a new surface water treatment facility. Cost estimates were then used to determine the impact to rates based on the capital costs associated with the construction cost estimates, and develop surface supply fees for the growth-related capacity cost of the facility. The emphasis of this study was on making sure that the various project cost elements associated with the Delta Water Supply Project were equitably allocated to future customers versus existing customers. This was accomplished through a comprehensive cost-of-service analysis. Conservation objectives were examined as a part of the City of Stockton’s new water rate structure. Alex also developed a financial model to calculate the connection fees for a new water source developed to meet the demands of growth. Charlotte Water, Integrated Wastewater Master Plan, North Carolina The HDR team completed an overarching and holistic wastewater master plan, across basins and facilities, to integrate previous planning and provide a long-term vision for the entire wastewater system. The project included filed verification of planning assumptions, project identification, and prioritization, dashboarding and reporting of planning results, and associated engineering studies and hydraulic modeling. Alex was the technical lead on this effort. Palm Beach County Water Utilities Department, Regional Force Main Evaluation, Palm Beach County, Florida Alex was the data management for the assessment of ten miles of prestressed concrete cylinder pipe (PCCP) and ductile iron pipe (DIP) force mains for the Department, including acoustic leak and gas pocket detection, as well as external corrosion analyses. The work includes structural analyses and development of recommendations for the overall management of the force main system, including remaining useful life calculations and recommendations for renewal. Montgomery Water Works, Comprehensive Plan Update, Alabama Montgomery Water Works has a long history of comprehensive planning for its overall water and sewer system, with its original plan first developed in 1983 and updated regularly. The latest update was completed in 2016. Through its proactive comprehensive planning activities, Montgomery Water Works and Sanitary Sewer Board is able to develop a thoughtful and cost-effective approach for meeting immediate and future water and sewer system needs. Alex is the technical lead for the required master planning, utility management, and engineering A-10 Insert Theme Statement RELEVANT EXPERIENCE Lock has more than 23 years of condition assessment, engineering design, project management, and construction experience in municipal water, wastewater, waste- to-energy, biofuels production, and security projects. He has extensive experience with distribution system water main and customer service line installation and repair throughout Northern California. San Jose Water Company, San Jose LCRR Inventory, San Jose, California Lock served as the project’s field investigation lead. His efforts included organizing up to seven HDR field crews per week to conduct 1,825 field investigations at water meters to identify the material of construction of public- and private-side service lines. His activities include training field crews on how to efficiently excavate out water meter boxes to expose service lines for identification, how to determine if a pipe is a service line versus a meter setter, how to communicate with the public if approached, and when to cancel a field investigation if the site was deemed unsafe. He also personally completed field QC back checks of prior field investigations whose collected data was flagged as being suspect or improperly entered. The results of his efforts were used in HDR’s statistical model to complete the 223,000 service line inventory for San Jose Water’s main water system covering much of the South Bay area. San Jose Water Company, Cupertino LCRR Inventory, Cupertino, California Lock served as the project’s field investigation lead. His efforts included organizing up to seven HDR field crews per week to conduct 357 field investigations at water meters to identify the material of construction of public- and private-side service lines. His activities include training field crews on how to efficiently excavate out water meter boxes to expose service lines for identification, how to determine if a pipe is a service line versus a meter setter, how to communicate with the public if approached, and when to cancel a field investigation if the site was deemed unsafe. He also personally completed field QC back checks of prior field investigations whose collected data was flagged as being suspect or improperly entered. The results of his efforts were used in HDR’s statistical model to complete the 4,600 service line inventory for San Jose Water’s leased water system covering the western portion of the City of Cupertino. City of Roseville, Utility Operation Center Phase 1, Roseville, California HDR is developing the new City Environmental Utilities Operation Center. The project includes a new City Corporation Yard and a Resource Recovery and Transfer Operation. As a part of this effort HDR completed a strategy planning phase that included evaluating the viability of developing the site in phases. Lock provided the evaluation of the water supply portion of the planning phase. City of Livermore, Airway Pumping Station Upgrades, Livermore, California Lock was the project manager for alternatives analysis, preliminary design, detailed design, bidding, Lock Kwan, PE PE — FIELD INVESTIGATION/POTHOLING LEAD EDUCATION Bachelor of Science, Mechanical Engineering, California Polytechnic State University, San Luis Obispo REGISTRATIONS Professional Mechanical Engineer, California, No. 32810 OFFICE LOCATION Walnut Creek, CA A-11 Insert Theme Statement Sonoma Water | Section A | Resumes LOCK KWAN, PE (CONTINUED) STPUD | Appendix | Resumes City of San Mateo, Effluent and Site Waste Pumping Stations, San Mateo, California Lock was the lead designer for preliminary design and final design of improvements to the 2,708 gpm site waste and 60 mgd effluent pumping stations, as well as rehabilitation of the electrical systems and building components. Analyzed firm capacity, control strategy, reliability, and redundancy of the entire effluent pumping system, where four effluent (i.e., dry weather) and three storm (i.e., wet weather) pumps operate as one pump station. Alternatives analysis of the site waste pumping station included location, capacity, pump type, maintenance access, reliability, and redundancy. Improvements to the effluent pumping station, main structure, solids building, motor control centers, variable frequency drives, and control panels were included in the project. The project also included coordination during the PS&E phase to set constraints for construction laydown, site access, and sequencing, considering multiple city projects in progress at the plant. Valley Pumping Station | Zone 7 Water Agency, Livermore, California Lock was the lead designer for hydraulic analysis, preliminary design, final design, and bidding services for a new 18 mgd pumping station to lift water from the west end up to east end customers, thus reducing the system pressure that the west end well fields have to pump against, increasing the west end’s pumping capacity, and reducing stress on equipment. Construction Manager at Risk (CMAR) construction was completed within scope, on time, on budget, and of high quality during the height of COVID-19 and supply chain disruption. and engineering services during construction of upgrades to the Airway Pump Station, a booster pumping station that boosts potable water to the Doolan water storage reservoir that serves the city. The project included water distribution system evaluation (hydraulic modeling). City of Davis, Lift Station Upgrades, Davis, California Lock prepared design plans, including structural, mechanical, and electrical component upgrades, of three of the city’s sanitary sewer lift stations. Construction cost estimates were also provided. Lift station improvements included pump and mechanical equipment upgrades, electrical/ instrumentation/SCADA upgrade, pipelines and manholes, forcemain replacement (with sliplining, jack and bore, and open cut), aesthetic improvements, geotechnical and site improvements, H2S reduction improvements, safety and maintenance improvements, and emergency and bypassing operations improvements. Sewer Lift Station #1 and #4 were rehabilitated, while Sewer Lift Station #3 involved a new lift station on north side of the property. The design site ranged from residential areas to industrial settings. The designs in residential areas included architectural considerations to match the existing landscape and minimize impacts to neighbors. Some sites required geotechnical methods to address poor soils and excessive settlement while minimizing impacts to nearby residents. Vallejo Flood & Wastewater District, Carquinez and Mare Island Pump Station Upgrades, Vallejo, California Lock designed replacement pf the Carquinez pumps, replacement of the 3W pumps, and replacement of the existing Mare Island Pump Station. A-12 Insert Theme Statement RELEVANT EXPERIENCE Chris has more than 37 years of IT experience that spans multiple projects, platforms, languages and database systems. He has extensive experience designing, developing and maintaining data integration and business intelligence solutions, including data migration systems, enterprise reporting systems, performance dashboards, and data warehouses. His experience also includes enterprise application development using various technologies such as ASP. NET/MVC 5, VB/ASP.NET, C#, SQL Server Integration Services, Visual Basic, SharePoint, SQL Server Reporting Services, SAP Business Objects XI, Microsoft SQL Server, DB2 and Oracle. Regional San, EchoWater Project Asset Management Design Database and Submittal Metadata Database Development, Sacramento, California Chris is serving as the lead application/ database developer responsible for the development, implementation, and support of an asset management database and associated data integration and user interfaces. This system allows input from multiple source systems, provides a web interface for asset data updates, and provides web-based reporting/analysis capabilities. The core functions of the system are to collect and validate asset and maintenance-related data, ensure the data meets the target system business rules, and automate the upload to the client’s computerized maintenance management system (Maximo, via Integration Framework). Additionally, Chris is responsible for the development and technical support of a document/metadata migration system, a web-based application that enables the digital transfer of project documents (e.g., drawings, submittals, manuals) to the client’s enterprise document management system. This application extracts documents and metadata from the source project management software (PMWeb), provides client review capabilities and migrates the documents and metadata to the target system (EDM, IBM FileNet). Sacramento Department of Utilities, Enterprise Application Integration (EAI), Sacramento, California Chris was the technical lead on the development of an integration solution using Microsoft SQL Server and SQL Server Integration Services (SSIS) as the database and ETL platform. A data warehouse was developed to combine information extracted from multiple source systems such as Granite XP (CCTV inspection data), Maintenance Connection (work order data), Azteca Cityworks, and ESRI ArcGIS server, providing a single source of truth (SSOT). Also, using the data warehouse as the source, he developed interactive web-based tools such as maps, dashboards, and reports utilizing Latitude Geographics Geocortex, SAP Business Objects XI, and SQL Server Reporting Services (SSRS). These tools were integrated into Microsoft SharePoint, providing the client with a single point of access to the latest information from multiple business systems within the Department of Utilities. Chris Clark , — SQL SERVER DATABASE DEVELOPER TRAINING/EDUCATION Data Engineering on Microsoft Azure (Databrick/Synapse Analytics), Microsoft Developing ASP. NET MVC 5 Web Applications, ISINC Administering SQL Server Databases, Implementing Data Warehouses, Data Models and Reports, Microsoft System Engineering Development Program, Application Development, (Mainframe, CICS, DB2) EDS Operations Development Program, (Data Center Operations), EDS OFFICE LOCATION Folsom, CA A Resumes A-13 Insert Theme Statement Sonoma Water | Section A | ResumesSTPUD | Appendix | Resumes CHRIS CLARK (CONTINUED) Health Net Federal Services, Performance Dashboard, California Chris was the technical lead and developer for the SAP Business Objects XI and Performance Dashboard systems. He provided technical leadership, application development, query analysis and troubleshooting, universe and report development, and 24/7 on-call production support for the systems. Chris designed and developed a new web-based Performance Dashboard prototype using the latest Dundas Dashboard 3.0 suite. The system allowed users to quickly see the status and trends of key performance indicators (KPIs), including textual, interactive and graphical displays of metric information. He successfully upgraded and migrated the Health Net Federal Services Business Objects 6.5 production reporting platform to SAP Business Objects XI 3.1 Enterprise, which allowed our client to take advantage of the latest BO XI features. Chris also designed and developed a custom web interface for a data warehouse value tracking system (similar to data profiling) developed for our client. Interface developed using Visual Studio, VB.Net, ASP.NET and IIS. The system was designed to allow users to search, edit and add database columns/data values for tracking within the data warehouse after nightly ETL loading. Chris provided development, maintenance and on-call support of the data warehouse and data marts (star schema) using Informatica PowerCenter, UNIX (scripts), Oracle 11g, JCL, TSO/ISPF, COBOL and DB2 zOS. Los Angeles Bureau of Sanitation, Executive Dashboard Development and Implementation, Los Angeles, California Chris served as the lead application developer for the development of a new executive performance dashboard utilizing Microsoft SharePoint technologies and features. The dashboard was developed to create, manage, and report on key performance data and KPIs which could then be shared among all operating and support divisions within Los Angeles Bureau of Sanitation. First Health, Software Development Support, California Chris was the developer on a software development team in support of a new workers compensation system being developed by EDS. The system was designed to replace a legacy mainframe system and subsequently after implementation, drastically reduced costs for the client. Development was done using IBM WebSphere Studio, Object Oriented Analysis and Design techniques, Java (J2EE), XML, XSL, HTML, CSS, JavaScript and Enterprise Java Beans. He developed a proof-of-concept web reporting system to be proposed to First Health. This new system was web-enabled and would allow the client to discontinue mainframe legacy reporting, significantly reducing their costs. His responsibilities with this project included the development, implementation and maintenance of the new reporting system including configuration, database design, legacy data conversion, networking and system integration. Chris also functioned as a database administrator (DBA) for this reporting system, for both SQL Server and DB2 databases. Additionally, he developed training materials for this new reporting system and conducted a report design class for the client’s reporting staff. A-14 Insert Theme Statement RELEVANT EXPERIENCE Jagpreet is a local water/wastewater engineer-in-training (EIT) with focused experience in water and wastewater planning, design, and regulatory compliance projects. He also has experience in developing cost estimates and providing engineering services during construction (ESDC). Jagpreet performed data analysis for drinking water LCRR compliance projects as well as for 39 publicly owned treatment plants for Nutrient Removal Optimization and Upgrades Study for Bay Area Clean Water Agencies (BACWA). He supports project managers and professional engineers for various projects as needed. He is knowledgeable in AutoCAD, MATLAB, ArcGIS, Visual Hydraulics, AFT Fathom, and Microsoft PowerPoint/Word/Excel. City of Roseville Environmental Utilities, Lead and Copper Rule Regulatory and Technical Assistance, Roseville, California Jagpreet provided engineering support to help the City comply with LCRR requirements. HDR assessed the City’s infrastructure, and prepared a gap analysis technical memorandum that included Roseville’s current compliance in comparison to the new requirements, tasks and a schedule to meet new LCR requirements, and a GIS-prepared map depicting key infrastructure areas. Bay Area Clean Water Agencies (BACWA), Assistance with the Second Regional Watershed Permit, Bay Area, California Jagpreet assisted with writing a portion of the scoping and evaluation plan as described under the Second Regional Watershed Permit. He provided support developing planning-level facility needs on water conveyance from water resource recovery facilities to potential natural treatment process sites, reviewing of natural treatment facilities developed by San Francisco Estuary Institute, and cost estimating for facility needs generated under the natural treatment processes component of the permit. BACWA, Nutrient Removal Optimization and Upgrade Study, Bay Area, California HDR conducted a groundbreaking study that shaped the future of wastewater treatment for 39 publicly owned treatment plants, with a combined capacity of approximately 900 mgd, serving 6.5 million people, to protect the health of the San Francisco Bay. HDR collaborated with BACWA and its member agencies to help shape the nutrient removal regulatory framework and strategy for all San Francisco Bay dischargers. HDR staff visited each of BACWA’s 39 member agencies’ plants to make recommendations on optimization strategies and/or facility upgrades to meet the new regulations, delivering to each agency a customized roadmap for future improvements that could easily total $5 to $9 billion of upgrades over the coming decade. Jagpreet provided engineering support services for this project. BACWA, Evaluation of Potential Nutrient Discharge Reduction by Water Recycling, Bay Area, California Jagpreet provided engineering support for a planning-level study related to nutrient discharge reduction by water recycling for BACWA member Jagpreet Singh Komboj, EIT — STAFF ENGINEER EDUCATION Master of Science, Civil and Environmental Engineering, University of California, Davis Bachelor of Technology, Civil Engineering, National Institute of Technology, India REGISTRATIONS Engineer in Training OFFICE LOCATION Folsom, CA A Resumes A-15 Insert Theme Statement Sonoma Water | Section A | ResumesSTPUD | Appendix | Resumes JAGPREET SINGH KOMBOJ, EIT (CONTINUED) and will be installed in a subsurface trench constructed in the alignment of Kiefer Boulevard between the Kiefer Landfill and the Country Garden Drive (the Kalava Ranch subdivision) located approximately 2.5 miles west of the landfill. Much of the Kiefer Boulevard right-of-way is undeveloped between Rancho Cordova Parkway and Grant Line Road. However, the force main will be constructed within the Kiefer Boulevard right-of-way, as deemed appropriate by the Sacramento County Department of Public Works. Jagpreet provided engineering design support services for this project. City of Folsom, Water Treatment Plant Backwash and Recycled Water Capacity Improvements, Folsom, California Jagpreet provided design support for this project that also included CEQA categorical exemption documentation, bidding phase services for upgrade of the equipment and controls in the Decant Pumping Station, and modification of the piping feeding the reclamation backwash basin to optimize water treatment plant operations. Improvements included upgrade of the submersible pumps with a two duty and one standby variable speed pumps at peak flow of approximately 5 mgd, upgrade of the control system so that the pumping station automatically adjusts to maintain a staff specified discharge rate and eliminate reliance on existing manual throttling valve operation, replacement of aging and leaking slide gates at the wet well, and upgrade of the reclamation backwash basin piping arrangement to feed either basin with isolation valves. agencies with design wastewater flows greater than or equal to 1 mgd. The project involved collecting and compiling information from member agencies on recycled water projects being considered through existing planning efforts, calculating nutrient load reductions associated with these already planned projects, and evaluating their feasibility and cost- effectiveness. Information from agencies that have no recycling plans and/or determine that recycling is not feasible for them to pursue were assembled. California Association of Sanitation Agencies, Nutrient Management Support, Southern California Jagpreet provided engineering services in support of nutrient management in Southern California, which focused on nitrogen species, with particular attention to wastewater treatment plants with ocean discharges. County of Sacramento, Department of Waste Management & Recycling, Kiefer Leachate Force Main Design, Sacramento, California The project consists of constructing a force main transmission pipeline and pumping system to convey landfill leachate from the Kiefer Landfill to the existing pump station S138 (Anatolia III Pump Station) located at the northwest corner of Kiefer Boulevard and Country Garden Drive. The project will be constructed as a cost savings measure and environmentally preferred alternative to the current practice of trucking the leachate from the landfill to a SASD manhole for discharge into the sewer system. The improvements will entail a series of dedicated pumps connected to a storage tank, a pump to convey the leachate through the pipe and a force main pipeline buried in the Kiefer Boulevard right of way. The force main is expected to be 6 inches in diameter A-16 Insert Theme Statement RELEVANT EXPERIENCE As our water program LCR communications lead, Ameerah helps clients across the nation elevate their public sector brand and confront the unique communication challenges of the new LCRR outreach requirements through strategic communication, research, change management, and advocacy. She utilizes her extensive background in leading school-based programs, public school marketing, and district communications to deliver communication services, working with multi-disciplinary teams and channels, collaborating on strategy, content and technical development. Ameerah was recognized by the National School Public Relations Association as a “35 under 35” in 2018 for her communications and marketing leadership within public schools and has affiliations with the Council of Great City Schools from her work. With a more than 16-year track record advising government executives, being a media spokesperson, and managing crisis communications and disaster response, Ameerah is a sought-after expert in communication equity frameworks, engagement analytics and content strategy, communication surveys and focus groups, internal communication and team facilitation, public engagement planning, multilingual and multicultural outreach, large website/application planning, and video production. City of Roseville, LCRR Compliance Planning and Implementation Support, Roseville, California Ameerah served as Communications Advisor for the City in support of their LCRR Gap Assessment and compliance roadmap development. Ameerah provided public outreach guidance and advisory support for HDR’s development of the City’s LCRR Communications Plan. Tucson Water, LCRR Consulting, Tucson, Arizona Tucson Water has hired HDR to support the utility in coming into compliance with the LCRR and LCRI through a five-year contract, with each year being an individual phase. Tucson Water manages nine water systems with a total of 200,000 service lines. Ameerah was the program’s public communications lead for Phase 1 through 3 (year 2022 to 2024) and is now an advisor to the Phase 4 (2025) public communications team. Under Ameerah’s guidance, Tucson Water identified and implemented different communication strategies to Tucson Water’s diverse community, including tailored messaging based on language, community background, and disadvantaged community status. She also supported utility staff in how to best communicate program progress and benefits to elected officials, local community leaders, and outside stakeholder organizations. She also led the utility’s outreach to schools and childcare facilities to meet LCRR outreach objectives. Memphis Light, Gas, and Water (MLGW) Division, Lead and Copper Rule Revisions, Phase 1 Gap Assessment, Memphis, Tennessee Ameerah is serving as the Public Communications Lead to support MLGW’s current activities and operations to identify and remove lead Ameerah Palacios, APR — STRATEGIC COMMUNICATIONS EDUCATION Master of Business Administration, Marketing, College of Saint Rose Bachelor of Arts, Mass Communication, Western Kentucky University REGISTRATIONS Accreditation in Public Relations OFFICE LOCATION Louisville, KY A-17 Insert Theme Statement Sonoma Water | Section A | Resumes AMEERAH PALACIOS, APR (CONTINUED) STPUD | Appendix | Resumes City of St. Petersburg Utilities, Lead and Copper Consulting, St. Petersburg, Florida The first phase of this work includes a program chartering workshop, a LCRR gap assessment and implementation plan, 12 months of comprehensive inventory development, and development of the City’s overall communication strategy. This work leverages HDR’s industry-recognized strategic communications, water treatment, asset management, and operations support service providers. Ameerah is leading public outreach and tasks that include LCRR communication planning, outreach, communication monitoring and evaluation, crisis communications, and on-call support. Phoenix Water, LCR Lead Service Line Website, Phoenix, Arizona HDR is providing the lead service line website for Phoenix Water. Tasks include content facilitation, GIS, and web design services. Ameerah is responsible for public communications and engagement. American Water Works Association, LCR Communication Guidance and Toolkit, Various Locations Ameerah is the lead strategist and guidance writer on this project. HDR was selected by AWWA to work with the national Public Affairs Committee and write the water utility guidance for complying with the LCR communication requirements. service lines in their 256,000-service line water system. Ameerah’s specific duties include informing and educating MLGW staff on the LCRR public communication requirements, establishing and implementing the public outreach plan, and providing guidance on how the water system should communication with schools, childcare facilities, and disadvantaged communities. Wyoming Department of Environmental Quality, Statewide LCRR Compliance Support Program, State of Wyoming Ameerah is the public communications advisor to the HDR team staffing the LCRR compliance support program for all 406 community and non- community, non-transient water systems in the State of Wyoming. She provided guidance on the preparation of public information material to water systems and individual customers on how to self-identify and report private- side service line materials. This public information included state website design, physical mailers and flyers, television and radio ads, and public messages sent out by state and local elected officials. Mobile Area Water and Sewer System, LCRR Public Outreach, Mobile, Alabama HDR assisted MAWSS with an LCRR compliance gap analysis and comprehensive work plan. Following this gap analysis, our team developed a communication strategy to keep customers and stakeholders informed. Ameerah provided strategic communications planning support to help comply with the LCRR public outreach requirements. A-18 Insert Theme Statement RELEVANT EXPERIENCE As a geographic information system (GIS) developer, Matt works with clients and coworkers to design and implement both desktop and web applications that assist with the creation, aggregation, and visualization of spatial data for a variety of projects. He has extensive experience working with multiple GIS platforms, synthesizing data from multiple data sources, communicating analytical results visually, in writing, and through oral presentations to a wide variety of audiences. Additionally, Matt has been assisting clients with preparing computerized maintenance management system (CMMS) design guides to support the implementation of asset management, work orders, preventative maintenance, and replacement schedules for client utility assets, and has been assisting clients with implementing systems in existing GIS and Cityworks platforms. City of Roseville Environmental Utilities, LCR Regulatory and Technical Assistance, Roseville, California Matt identified applicable existing federal and likely state LCRR requirements, assessed the City’s infrastructure, and prepared a gap analysis technical memorandum that included Roseville’s current compliance in comparison to the new requirements, tasks and a schedule to meet new LCR requirements, and a GIS-prepared map depicting key infrastructure areas. City of St. Petersburg Utilities Department, Lead and Copper Rule Revision Assistance, St. Petersburg, Florida Matt provided GIS services to help the City of St. Petersburg comply with the LCRR. This includes a chartering workshop, a gap analysis, public outreach, and an initial phase of lead service line (LSL) inventory. The gap analysis investigates the City’s current practices and identifies the capital and operational needs to become compliant with the anticipated final rule. Additionally, the public outreach task establishes a communication framework for LCRR needs, and the initial phase of LSL inventory development focuses on collecting and evaluating existing data related to lead service lines. Once established, the lead service line (LSL) inventory will inform compliance monitoring plans, public notification areas, and potential replacement plans. San Jose Water Company, LCRR Compliance, Los Gatos, California Matt supported identification of applicable existing federal and state LCRR requirements, assessed San Jose Water’s infrastructure, and prepared a gap analysis technical memorandum that included the current compliance in comparison to the new requirements, tasks and a schedule to meet new LCR requirements, and a GIS-prepared map depicting key infrastructure areas. Tucson Water, Implementation and Compliance with the LCRR, Tucson, Arizona Matt is providing ongoing LCRR compliance support to track compliance gaps, equity analysis, and a key performance indicator (KPI) dashboard. HDR is providing ongoing public engagement support, service line inventory production (for approximately 750,000 service connections) and visualization services, and briefing support with school and childcare facility officials. Matthew Wilson, GISP — GIS DATABASE MANAGEMENT EDUCATION Master of Science, Geography, Appalachian State University Bachelor of Science, Geographic Information Science, Appalachian State University REGISTRATIONS Certified GIS Professional, #161364 OFFICE LOCATION Winston Salem, NC A-19 Insert Theme Statement RELEVANT EXPERIENCE Amanda has three years of experience working with water resources, water modeling, drinking water treatment, and water quality. Two of those years were spent at a private utility supporting an advanced two-step ozone and GAC biofiltration plant, small groundwater fed filtration plants, and reservoir management through biofiltration monitoring projects, surface water predictive modeling, and water quality monitoring for ground water wells. Through this process she acquired a grade three drinking water operator’s license. Since joining HDR, she has been focused on LCRR projects, having direct involvement with Tucson Water, Cupertino Water, and San Jose Water’s inventories and database management. Maui County Department of Water Supply, Compliance with the Lead and Copper Rule Revisions, LSL Inventory, Maui, Hawai’i Amanda is providing GIS database management support to assist the County of Maui in developing a LSL inventory and LSL replacement plan. San Jose Water Company, LCRR Compliance, Los Gatos, California Amanda provided GIS support for this project to comply with LCRR requirements. She assessed San Jose Water’s infrastructure, and supported preparation of a gap analysis technical memorandum that included the current compliance in comparison to the new requirements, a schedule to meet new LCR requirements, and a GIS-prepared map depicting key infrastructure areas. This project also included an LSL inventory. Tucson Water, Implementation and Compliance with the LCRR, Tucson, Arizona Amanda is providing ongoing GIS support for LCRR compliance to track compliance gaps, equity analysis, and a key performance indicator (KPI) dashboard. HDR is providing ongoing public engagement support, service line inventory production (for approximately 750,000 service connections) and visualization services, and briefing support with school and childcare facility officials. Memphis Light Gas & Water (MLGW), LCRR Compliance, Memphis, Tennessee Amanda provided GIS services to support a gap assessment on MLGW existing LCR program and develop a new strategy for MLGW to move forward with. Pima County Wastewater, Sunset Campus Evaluation of Potable Water Supply, Tucson, Arizona The City of Tucson and Pima County sought an evaluation of options for providing potable water and fire flow services to the Sunset Professional Campus. This property lacked water, sewer, and electric utilities. Amanda provided GIS services in support of development of water demand projections for three potential development scenarios, covering both domestic water use and fire flow requirements. For each scenario, five alternative solutions were developed to address both potable water supply and fire flow services. Amanda Minke, — GIS DATABASE MANAGEMENT EDUCATION Bachelor of Science, Environmental Science with a minor in Hydrology, University of Arizona OFFICE LOCATION Tucson, AZ 20 Insert Theme Statement 2365 Iron Point Road, Suite 300 Folsom, CA 95630 916.817.4700 hdrinc.com We practice increased use of sustainable materials and reduction of material use. © 2025 HDR, Inc., all rights reserved.